Blog | Centerfirst
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The Importance of Creating a Story with Data
Storytelling has been around as long as humans have. It is an amazing way to take information and...
1 minute read
Three Tips for a Successful Product Launch
We all know the importance of a good first impression. The first date, the job interview, the...
3 minute read
Enhanced Quality Monitoring Metadata
At Centerfirst, we use artificial intelligence to not only transcribe call data, but to also turn...
1 minute read
How is eQM Supported by Discover? [Interview]
Introduction with Chris Weber In part two of our interview series, Centerfirst's president Pete ...
1 minute read
Artificial Intelligence,
Complimentary Assessment,
Discover AI,
audio,
Product Launch,
Our Technology
Introducing Discover
We recently implemented Discover, a game-changing AI tool powered by Call Miner and tuned...
Quality Monitoring,
Three-Dimensional Insights,
Artificial Intelligence,
Discover AI,
Interview,
Video,
Our Technology
How are Clients Using us to Achieve their Objectives? [Interview]
Introducing the Interview Series Here at Centerfirst, we strongly believe in our core values of...
1 minute read
Introduction to enhanced Quality Monitoring - 3D Insights
Welcome to the third and final installment of our Intro to eQMTM audio blog series where we walk...
1 minute read
Enhanced Quality Monitoring before RFP
We’ve had the pleasure of working with almost every contact center provider that serves the pharma...
1 minute read
Introduction to enhanced Quality Monitoring - Processing
In our last audio blog, we discussed the first step of our eQM process, QM Design. During this...
1 minute read
Topics
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- FDA Approval (1)
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- Interview (6)
- Metadata (2)
- Mock Calls (3)
- Mystery Calls (2)
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- Patient Centric (32)
- Product Launch (3)
- Quality Monitoring (59)
- RFP (2)
- Sales Accelerator (8)
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- tips (31)
- Transcription (1)
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