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Posts about
Patient Centric
An Inside Look into Client Insights
At Centerfirst, we pride ourselves on providing a transparent view for our clients into their...
2 minute read
5 Steps to Successful Quality Monitoring
One common interest that all of our clients share is a deep desire to learn more from their contact...
4 minute read
Quality Monitoring,
Sales Accelerator,
Three-Dimensional Insights,
Outsourced QM,
Consulting,
Patient Centric,
Agents
3D Call Center Insights are the Standard for Pharma Quality Monitoring
For pharma leaders, gaining transparency into a contact center’s performance can be difficult,...
3 minute read
What our Pharmavoice 100 Award Means for the Future Patient Experience
In the July-August 2020 digital edition of their official magazine, PharmaVOICE released their list...
1 minute read
Patient Centricity at CBI’S Bio-Pharma Contact Centers Conference
CBI’s 16th Annual Bio-Pharma Contact Centers Conference in Philadelphia was another big hit with...
1 minute read
Protect your Patient Support Program from “White-Coat Sales” Concerns
In May 2017, Novo Nordisk settled a lawsuit that alleged it ran an illegal marketing program to...
2 minute read
Is your Company Patient-Centric? 3 Ideas that Can Help You Get to Yes
Patient-centricity is a popular buzz word in the healthcare industry. We’ve all read the articles...
2 minute read
Simplifying the Customer Experience
Pharma companies can sometimes make defining and providing a great telephonic customer experience...
2 minute read
Topics
- Agents (18)
- Artificial Intelligence (5)
- audio (13)
- COMET (1)
- Compliance QC (1)
- Complimentary Assessment (1)
- Consulting (35)
- COVID-19 (1)
- Culture (1)
- Discover AI (7)
- FDA Approval (1)
- forms (1)
- HCPs (4)
- Insider (5)
- Interview (5)
- Metadata (2)
- Mock Calls (3)
- Mystery Calls (2)
- News (2)
- Our Technology (7)
- Outsourced QM (17)
- Patient Centric (9)
- Product Launch (3)
- Quality Monitoring (41)
- RFP (2)
- Sales Accelerator (8)
- Templates (4)
- Three-Dimensional Insights (11)
- tips (18)
- Transcription (1)
- Video (4)