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Category: artificial intelligence
Artificial Intelligence In Your Bio-pharma Contact Center And Where To Use It

As the bio-pharma contact center market learns more from experimenting with Artificial Intelligence (AI), Centerfirst wanted to weigh in with our insights on exactly where AI tools currently are best…

Artificial Intelligence In The Contact Center

Centerfirst has performed hundreds of thousands of call and case monitors for healthcare contact centers and is continually looking for ways to bring today’s monitoring automation to our clients.…

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