In part two of our interview series, Centerfirst's president Pete Guillot talks with Chris Weber, our Senior Director of Technology Solutions. In this first clip they discuss Chris' background in AI and data analytics.
In this short clip, Chris explains why he decided to join Centerfirst. Even though Chris worked at the same company for over 20 years, he felt as though his talents and values aligned best with Centerfirst, and decided to join our team.
This discussion involves Centerfirst's niche approach and expertise in pharma, which separates our offerings from off-the-shelf SaaS options.
With AI, we can now analyze an extremely large portion of calls and produce an even bigger picture than before, which allows our agents to provide very specific feedback.
For this last question, Chris explains that clients are looking for confidence and accuracy, which comes from our expertise in the area.
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